Returns & Exchanges

We take pride in the craftsmanship of our Japanese cutlery and want you to be completely satisfied with your purchase. If your knife does not meet your expectations, we offer a 30-day return window for unused items in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully clean and dry the blade, then place the knife back into its original wooden box or protective sheath to ensure safe transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.

4

Quality Inspection & Refund

Once our master bladesmiths verify the item is in original condition, we will process your full refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing